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Shipping

Last Updated: [11/12/2025]

Thank you for shopping with [Auto Care by Ignite Midas]. This Shipping Policy explains how we process, handle, and deliver orders placed on our website [www.autocarebyignitemidas.com].

 

1. Order Processing Time

  • Orders are processed within [24–48 hours] on business days (Monday–Saturday).

  • Orders placed on Sundays or holidays will be processed on the next business day.

  • Processing time may be longer during sales, holidays, or high-demand periods.

 

2. Shipping Methods & Delivery Time

We offer reliable shipping across India and it's major states & cities through our trusted courier partners.

Estimated delivery times:

  • Standard Shipping: [3–7 business days]

  • Express Shipping (if applicable): [1–3 business days]

  • Remote Area Delivery: Additional time may apply

Delivery times are estimates and not guaranteed, as delays may occur due to courier issues, weather, or unforeseen circumstances.

 

3. Shipping Charges

Shipping charges may vary based on:

  • Delivery location

  • Weight and size of the package

  • Shipping method selected

Shipping fees will be displayed at checkout before payment.

 

4. Order Tracking

Once your order is shipped:

  • You will receive an email/SMS with tracking details.

  • Tracking information may take 24 hours to update after dispatch.

If you experience issues with tracking, contact us at [autocarebyignitemidas@gmail.com].

 

5. Address Accuracy

Customers are responsible for providing accurate shipping details.

We are not responsible for:

  • Delays due to incorrect/incomplete addresses

  • Lost packages caused by wrong address entries

  • Additional charges for re-delivery or address corrections

Please double-check all information before confirming your order.

 

6. Delivery Attempts

Couriers will typically attempt delivery 2–3 times.

If the package is not accepted:

  • It may be returned to us.

  • Re-shipping charges may apply.

 

7. Damaged or Tampered Packages

If your package arrives damaged, opened, or tampered with:

  1. Do not accept the delivery.

  2. Request the courier to mark it as “Rejected due to damage.”

  3. Notify us immediately with photos/video at [autocarebyignitemidas@gmail.com].

We will arrange a replacement or refund as per our policies.

 

8. International Shipping (Optional – include only if applicable)

For international orders:

  • Import duties, customs charges, and taxes are the buyer’s responsibility.

  • Delivery times vary based on destination country and customs clearance.

 

9. Undeliverable Areas

Some remote or restricted locations may not be serviceable.

If your address is not serviceable:

  • Our team will contact you

  • A full refund will be issued if delivery is not possible

 

10. Contact Us

For any shipping-related inquiries:

📧 Email: [autocarebyignitemidas@gmail.com
📞 Phone: 7303132725
🏢 Address: Shop no. A2, new Om Suraj apartment, sector-20, Belapur village, CBD Belapur, Navi Mumbai, Maharashtra, 400614.

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